Course StructureBCA 156
Principle of Management
1
Introduction to Management
Definition, functions, levels, skills, evolution of management thought, and classical/behavioral/modern approaches.
Fundamentals of Management
- Definition of management
- Nature and scope of management
- Management as an art and science
- Role of managers
- Effectiveness vs efficiency
Functions of Management
- Planning function
- Organizing function
- Leading function
- Controlling function
- Coordinating function
Management Levels and Skills
- Top-level management
- Middle-level management
- First-line management
- Technical, human, and conceptual skills
- Managerial roles (Mintzberg)
Evolution of Management Thought
- Classical approach (Taylor, Fayol, Weber)
- Behavioral approach (Hawthorne studies)
- Quantitative approach
- Systems approach
- Contingency approach
2
Planning and Decision Making
Planning process, decision making, objectives, strategies, policies, and forecasting.
Planning Process
- Nature and importance of planning
- Types of plans (strategic, tactical, operational)
- Steps in planning process
- MBO (Management by Objectives)
- Planning tools and techniques
Strategic Planning
- Mission, vision, and values
- SWOT analysis
- PESTEL analysis
- Porter's five forces
- Competitive advantage
Decision Making
- Rational decision-making model
- Bounded rationality
- Types of decisions (programmed vs non-programmed)
- Decision-making conditions (certainty, risk, uncertainty)
- Group decision-making techniques
Forecasting and Policies
- Qualitative forecasting methods
- Quantitative forecasting methods
- Types of policies
- Procedures and rules
- Budgeting as planning tool
3
Organizing
Organizational structure, delegation, centralization, decentralization, departmentalization, and organizational culture.
Organizational Structure
- Functional structure
- Divisional structure
- Matrix structure
- Flat vs tall structures
- Virtual organizations
Authority and Delegation
- Authority and responsibility
- Centralization vs decentralization
- Delegation of authority
- Span of control
- Line and staff relationships
Departmentalization
- Functional departmentalization
- Product departmentalization
- Geographic departmentalization
- Customer departmentalization
- Process departmentalization
Organizational Culture
- Definition and elements of culture
- Types of organizational culture
- Strong vs weak cultures
- Creating and maintaining culture
- Impact of culture on performance
4
Leading
Leadership styles, motivation theories, communication, team building, and conflict management.
Leadership
- Leadership vs management
- Trait theory of leadership
- Behavioral theories (Ohio State, Michigan)
- Contingency theories (Fiedler, Hersey-Blanchard)
- Transformational vs transactional leadership
Motivation Theories
- Maslow's hierarchy of needs
- Herzberg's two-factor theory
- McClelland's theory of needs
- Vroom's expectancy theory
- Equity theory
Communication
- Communication process
- Formal vs informal communication
- Communication networks
- Barriers to effective communication
- Active listening techniques
Team Building and Conflict
- Stages of team development
- Characteristics of effective teams
- Conflict sources and types
- Conflict resolution strategies
- Negotiation techniques