Course StructureBCA 105
Professional Communication and Ethics
1
Foundation of Professional Communication
Language, communication process, nonverbal communication, barriers.
2
Oral Communication
Telephone conversations, public speaking, presentations, and interview techniques.
3
Writing Professionally
Professional writing rules, emails, memos, notices, letters, résumés, and cover letters.
4
Interpersonal and Group Communication
Workplace communication, listening, intercultural communication, teamwork, and leadership.
5
Digital Communication
Netiquette, online professionalism, digital tools, and virtual collaboration.
6
Professional Ethics
Professional ethics, plagiarism, intellectual property, and ethical decision making.